Senior Practice Group Support Manager

We are looking for a commercially minded Senior Practice Group Support Manager to lead and modernise an international support function for this global law firm. Working with senior stakeholders and Parnters you will manage a team of PA’s and be responsible for shaping the operating model, build team capability and deliver smarter more consistent support services across the business.

The opportunity

This is a high-impact role for a strategic leader who can challenge established ways of working and use technology, automation and AI to improve efficiency, service quality and value.

• Lead, coach and develop a high-performing team of Practice Group Support Managers.
• Turn business priorities into practical support strategies with clear, measurable outcomes.
• Build trusted relationships with senior stakeholders and influence change across the firm.
• Reshape structures, processes and ways of working to improve the service provided to lawyers.
• Use technology, automation and AI to deliver smarter, more effective support.

What we’re looking for

• A strong track record of leading PA teams and significant change in a partnership or professional services environment.
• Excellent commercial judgement, communication and influencing skills.
• Credibility with senior stakeholders and the confidence to challenge constructively.
• Experience of using technology, automation or AI to improve service delivery.

If you are a collaborative, forward-thinking PA leader who wants to make a visible impact, we would like to hear from you.  You must have proven experience in a law firm, professional services or LLP.