This US Law firm based in London is looking for a Director of International Office Services to lead the office operations across London, Brussels, Hong Kong and Shanghai.

Based in London, you’ll combine international leadership with hands-on involvement in a growing office. You’ll will manage four office leaders and a team of executive assistants and paralegals, and oversee workplace services, facilities, budgets and suppliers. Working closely with partners and global teams, you’ll bring consistency across offices while keeping local needs front and centre.   You must have proven experience of leading multi-office operations within in legal or professional services.   This is an opportunity to make a visible impact and you will need strong office management, people leadership, commercial judgement and the ability to build trusted relationships with senior stakeholders and Partners.

International travel is required approximately once a year, or as needed.

Totum Partners are working with a leading US law firm to recruit a Billing Manager for its London office. This is a senior, hands-on role with responsibility for the billing and revenue cycle, managing the billing team and working closely with partners and fee earners.

The ideal Billing Manager will be responsible for:

• Overseeing the London billing and revenue cycle, including billing, WIP, e-billing and outstanding accounts.
• Working closely with partners and fee earners to ensure billing is managed accurately and efficiently.
• Managing and developing the billing team, ensuring deadlines and departmental objectives are met.
• Producing financial information for senior stakeholders and providing updates on billing and revenue performance.
• Ensuring billing processes are compliant with VAT, SRA and firm requirements.

The ideal Billing Manager will have:

• Strong billing and revenue experience gained within a law firm.
• Previous experience managing or supervising a billing team.
• Excellent knowledge of UK and EU VAT regulations and SRA Accounts Rules.
• Experience using Elite 3E, Aderant or a similar legal finance system, alongside e-billing platforms.
• Strong Excel, communication and organisational skills, with the confidence to build effective relationships with partners and senior stakeholders.

Totum Partners is an equal opportunities employer working with clients who are committed to creating diverse and inclusive workplaces. We welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

The ideal Revenue Controller will be responsible for:

• Managing WIP, billing and accounts receivable for a portfolio of partners and matters
• Working closely with partners and matter managers to review WIP and outstanding balances
• Managing the billing process and ensuring invoices are completed accurately and on time
• Monitoring aged debt and supporting the collection of outstanding balances
• Preparing billing and cash collection forecasts
• Providing regular financial reporting to partners and key stakeholders
• Working with finance colleagues across London and international offices
• Managing rate changes, write-offs, time transfers and other billing adjustments
• Ensuring matters are accurately maintained and billing arrangements are followed
• Supporting effective revenue management across the firm 

The ideal Revenue Controller will have:

• Revenue control, billing and collections experience gained within a law firm or professional services environment
• Experience using Elite 3E, Aderant or a similar practice management system
• Confidence working closely with partners and senior stakeholders
• Good knowledge of VAT and the Solicitors’ Accounts Rules
• Strong numerical and Excel skills
• Excellent communication and relationship-building skills
• A proactive and organised approach with strong attention to detail
• The ability to manage a busy workload and competing priorities 

Equal Opportunities

As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.

The ideal Senior Revenue Controller will be responsible for:

• Managing a complex portfolio of partners, matters and clients
• Leading regular WIP and accounts receivable reviews with partners and matter managers
• Overseeing the billing process and ensuring invoices meet the firm’s policies and regulatory requirements
• Managing cash collection and agreeing action plans for aged debt
• Preparing monthly and quarterly billing and cash collection forecasts
• Providing commercial insight into lock-up, profitability, realisation and revenue performance
• Acting as an escalation point for complex billing, rate and client queries
• Supporting key client relationships and ensuring fee arrangements are correctly followed
• Working closely with teams in London and overseas to ensure billing is completed accurately and on time
• Identifying opportunities to improve processes and working practices across the revenue function

The ideal Senior Revenue Controller will have:

• Strong revenue control, billing and collections experience
• Experience gained within a law firm or professional services environment
• Confidence working closely with partners, senior stakeholders and international clients
• Experience using Elite 3E, Aderant or a similar practice management system
• Good knowledge of VAT and the Solicitors’ Accounts Rules
• Strong commercial awareness and numerical skills
• Excellent communication and relationship-building skills
• A proactive and organised approach with strong attention to detail
• The ability to manage competing priorities and work effectively as part of a team

Equal Opportunities

As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.

Please only apply if you are available to start with immediate effect and if you have worked in either a professional services, law firm or LLP before.  This will be a 12 month FTC based in London.

The ideal Senior Billing Coordinator will be responsible for:

• Managing billing for an allocated group of Partners and matters.
• Preparing and reviewing draft bills, including narratives and supporting information.
• Monitoring WIP and identifying matters ready for billing.
• Working closely with Partners to ensure billing is progressed accurately and on time.
• Reviewing time entries and resolving any queries or discrepancies.
• Managing billing requirements including rates, discounts and client guidelines.
• Uploading invoices to client e-billing platforms.
• Holding regular WIP and AR meetings with Partners.
• Liaising with Partners, clients and the wider billing team to resolve queries and finalise invoices.
• Ensuring billing is compliant with VAT, Solicitors’ Accounts Rules and relevant regulatory requirements.

The ideal Senior Billing Coordinator will have:

• Previous billing experience gained within a law firm.
• Strong knowledge of the legal billing process.
• Experience working closely with Partners and other senior stakeholders.
• Excellent attention to detail and organisational skills.
• Strong written and verbal communication skills.
• A proactive approach with the ability to manage competing priorities.
• Good analytical and time management skills.
• The ability to work independently and as part of a team.

Equal Opportunities

As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.

Based in Leeds, this role will see you lead a technical cyber security team, oversee day-to-day security operations and help protect critical systems, infrastructure and data.

Key responsibilities:

• Lead and develop the Cyber Security Team, ensuring high standards of service delivery.
• Manage security incidents, investigations and incident response exercises.
• Oversee vulnerability management, patching and system hardening.
• Support Azure security and cloud migration initiatives.
• Work closely with IT teams and third-party providers to strengthen the organisation's security posture.
• Drive continuous improvement across security processes, procedures and service delivery.

What we're looking for:

You'll have proven experience leading or managing a technical security team, strong knowledge of Azure security, infrastructure and security technologies, and a solid understanding of incident response, risk management and ISO 27001. Excellent stakeholder management and communication skills are essential.

Location: Leeds, with 3 days per week in the office.

Salary: Competitive.

This is an excellent opportunity to take on a hands-on leadership role within a collaborative, forward-thinking professional services environment.

Leading Law Firm

London

Hybrid Working

My client is one of the UK's most respected law firms, recognised for the quality of its work, long-standing client relationships and collaborative culture. Its events programme is a visible and valued part of the firm's business development strategy, creating opportunities for meaningful engagement with clients, intermediaries and key market contacts across a broad range of sectors and practice areas.

An opportunity has arisen for an Events Manager to join the firm's established events team, reporting directly to the Head of Events. This is a role that offers genuine breadth, visibility and influence within the business. Working closely with partners, business development teams and senior leadership, the successful candidate will take ownership of a varied programme of events while helping stakeholders make informed decisions about how event activity supports relationship development and commercial objectives.

Unlike larger organisations where event responsibilities can become highly segmented, this role provides exposure across the full spectrum of activity. The successful candidate will work across multiple practice groups, manage a diverse range of event formats and build relationships with stakeholders throughout the firm. It is well suited to someone who enjoys variety, thrives in a fast-paced environment and is comfortable balancing competing priorities without losing sight of quality or attention to detail.

The role combines autonomy with support and offers the opportunity to become a trusted adviser to senior stakeholders rather than simply delivering requests. From client dinners and roundtables through to conferences, receptions and international industry events, this is a position where no two weeks look quite the same.

Whilst there is scope to mentor and support junior members of the team, this remains a genuinely hands-on events role. The successful candidate will be someone who enjoys being close to delivery, takes pride in execution and wants to continue building expertise across the full event lifecycle.

Key responsibilities

• Lead the end-to-end delivery of a broad programme of client, intermediary and internal events
• Manage a wide range of event formats including conferences, receptions, roundtables, hospitality events and networking programmes
• Partner with lawyers, business development professionals and senior stakeholders to develop impactful event activity
• Provide guidance and recommendations on venues, suppliers, event formats and delivery approaches
• Manage budgets and external supplier relationships
• Oversee event delivery from planning through to onsite execution and post-event evaluation
• Support and mentor junior members of the team
• Identify opportunities to enhance programmes, improve processes and maximise the value of event activity

About you

• Experience delivering events within professional services, corporate or partnership-led environments
• Strong end-to-end event management experience across a variety of event formats
• Confident working directly with senior stakeholders and managing competing priorities
• Commercially aware, with experience managing budgets and external suppliers
• Strong knowledge of the London events market, including venues, hospitality providers and event partners
• Highly organised with excellent attention to detail
• Comfortable operating in a fast-moving environment where priorities can shift quickly
• A collaborative and hands-on approach with a genuine passion for event delivery

Why join?

• Direct exposure to partners, senior leadership and key decision-makers across the business
• Opportunity to influence event planning and contribute to wider discussions around programme development
• A varied role spanning multiple practice groups, sectors and event formats
• Approximately 160 events delivered annually, providing genuine breadth and variety
• Supportive and collaborative team culture within a highly respected firm
• Hybrid working with 3 days per week in the office
• Flexible approach to TOIL, with genuine encouragement to take time back following busy periods
• A role offering autonomy, visibility and long-term development within a leading professional services environment

Equal Opportunities

As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.

Chief Executive Officer, Tees

Totum Partners are delighted to be partnering with Tees on the appointment of its next Chief Executive Officer.

Tees is a highly successful legal and financial services business, with revenues of £37.7m, more than 400 people and 31 partners, operating across five offices in Hertfordshire, Essex and Cambridgeshire.

Following a decade of strong financial growth and transformation, the business is entering an exciting next phase. Tees is looking to build on these strong foundations, with ambitious plans for the future, a clear focus on sustained profitable growth, and the continued development of Tees Wealth.

Importantly, this ambition is underpinned by Tees' strong sense of identity and commitment to the communities in which it operates. As the business continues to grow and evolve, the new CEO will play an important role in ensuring its values, culture and connection to the communities it serves remain at the heart of the organisation.

The new CEO will provide strategic and operational leadership across the legal and financial services business, with responsibility for delivering sustainable growth, driving performance and profitability, embracing technology and AI, and ensuring the business continues to attract and develop exceptional people. They will also play a critical role in bringing the partnership and wider leadership team with them as the business continues to evolve.

The firm is looking for an exceptional, commercially minded and values-led leader with significant senior leadership experience, ideally gained within legal, financial or broader professional services. They will combine strategic vision with operational and financial rigour and bring a strong track record of growth, transformation and leading change.

This is a fantastic opportunity to lead an ambitious and successful business at an important point in its evolution, combining significant growth aspirations with a strong culture, clear values and a genuine connection to the communities it serves.

Please apply with accompanying link including your cv.

Equal Opportunities

As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.

An exceptional opportunity to lead one of the Caribbean's most respected international dispute resolution institutions.

Totum Partners has been retained by The BVI International Arbitration Centre (BVI IAC) to find an accomplished and internationally minded leader to serve as its next Chief Executive Officer & Registrar, shaping the Centre's future growth, global profile and strategic impact.

Reporting to the Board, you will drive the Centre's strategic direction, oversee the administration of international arbitration proceedings, strengthen relationships across the global arbitration community, and identify new opportunities for growth and innovation. This role will suit a senior arbitration professional with strong leadership credentials, commercial acumen and a passion for advancing international dispute resolution.

Based in the British Virgin Islands, this is a rare opportunity to combine a globally influential career with an exceptional lifestyle. A competitive relocation package is available. For a confidential discussion or to express interest, please get in touch philippa.mack@totumpartners.com or apply via the link.

Equal Opportunities

As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.

This is the opportunity to take the lead on marketing and business development across the Americas for a leading international law and professional services business.

Based in the Cayman Islands, you will work closely with partners and senior leadership to shape regional strategy, drive growth and deepen key client relationships. You will lead an established regional M&BD team and connect local priorities with the wider global strategy across a sophisticated, multi-jurisdictional platform.

You will act as a trusted adviser on growth, client development and market positioning.  You will shape and deliver the regional M&BD strategy across the Americas and lead on cross-border client programmes, strategic account management and cross-selling initiatives.  

With significant business development experience across professional services, you will combine strong commercial judgement with the credibility to influence partners and senior stakeholders. A track record of delivering revenue growth, building strategic client relationships and leading high-performing teams will be key. 

The role will suit someone who understands how litigation teams operate, including the demands of complex, long-running and multi-party matters. You will coordinate support across Finance, HR, Recruitment, Technology, Knowledge, Marketing and Business Development, making sure issues are addressed at the right level and partner time is used effectively.

The role

• Provide day-to-day operational support to the Practice Group Leader and partners, resolving routine issues and escalating matters that require leadership input.
• Review financial, people and operational reporting, track the practice budget and highlight areas requiring action.
• Monitor capacity, matter staffing and workflow across the group, taking account of changing demands across litigation matters.
• Work with HR and Recruitment on resourcing, employee relations, performance reviews, development, lateral hires and onboarding.
• Oversee matter opening, client onboarding, billing, pricing, write-offs and financial reporting, working closely with Finance and matter partners.
• Support the management of complex or multi-jurisdictional disputes, helping teams coordinate workstreams, reporting and deadlines.
• Lead the implementation of new systems, processes and wider firm initiatives within the practice.
• Manage practice support and coordinate input from secretarial, paralegal and other business services teams.
• Support the preparation and delivery of the practice business plan, annual budget, partner meetings, internal communications and selected business development activity.
• Maintain oversight of risk, compliance and regulatory requirements across the group.

About you

Previous experience working within a litigation or dispute resolution practice group in the legal sector is essential. This could have been gained in a practice management, business management, operations or legal project management role.

You will need a practical understanding of matter economics, resourcing and the pressures involved in running disputes. The role requires someone who can work credibly with partners, challenge where needed and bring together colleagues from different business services teams. You should also be comfortable moving between detailed operational work and longer-term planning.

Equal Opportunities

As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.

Reporting to the HR Director, you will lead a multidisciplinary HR team and work closely with partners, practice heads and business services leaders. The remit combines team leadership, complex employee relations, HR operations and the delivery of annual people processes. It will suit someone who is comfortable setting direction while remaining close to the detail.

The role will include:

• Leading, coaching and allocating work across the HR, recruitment, payroll and benefits teams
• Managing complex and high-risk employee relations matters, including investigations, grievances, performance, restructures and exits
• Overseeing core HR operations, systems, employee data and service standards across the employee lifecycle
• Leading annual appraisal, promotion, salary review, bonus and benefits processes
• Advising partners and senior leaders on people decisions, employment risk and organisational change
• Reviewing policies, processes and ways of working to improve consistency, efficiency and the employee experience
• Using HR data and management information to identify trends and support decision-making
• Maintaining compliance with UK employment law, regulatory requirements and internal governance

About you

You will have led a broad HR operations function within a professional services environment and managed teams spanning HR business partnering, recruitment and operations. You should be confident handling sensitive employee relations matters, advising senior stakeholders and managing annual people cycles. Sound judgement, a practical approach and a strong working knowledge of UK employment law are essential.

This is an opportunity to take ownership of a sizeable operational HR remit within a collaborative, partner-led business. For a confidential conversation, please get in touch.

Equal Opportunities

As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.

London-based 

I’m partnering with a global law firm to appoint a CIO, a senior technology leader with a broad remit who will help shape the firm’s future technology direction.

With a strong technology function already in place, the focus is on what comes next. The firm wants someone who can challenge existing thinking, bring new ideas to the table and develop a clear strategy for how Data, AI and emerging technology can drive meaningful change across the business.

A major part of the brief will be turning that thinking into a practical and deliverable Data & AI strategy, while maintaining a strong focus on cybersecurity, information security and risk.

Given the international nature of the firm, proven global experience is essential. We’re looking for someone with previous legal or partnership experience, ideally, who has led across multiple geographies, can bring experienced teams, and is credible operating with senior stakeholders at Managing Partner, ExCo, and partnership level.

A great opportunity for a technology leader who combines strategic vision with delivery, understands the possibilities presented by AI, and can ensure innovation moves forward without compromising security and risk.

Hybrid - c.3 days per week

London | Hybrid Working

A leading international professional services firm is looking to appoint a Global Social Media & Digital Communications Manager to lead and shape its global social media presence.

This is a high-profile role sitting within a global Brand & Communications team, offering the opportunity to drive strategy, influence senior stakeholders and oversee social media activity across multiple international markets.

You'll take ownership of the firm's social media channels, leading the development and execution of integrated digital communications campaigns that raise profile, build engagement and support wider business objectives.

What you'll be doing

Leading the global social media strategy across organic, paid, leadership and employee advocacy channels

Owning the EMEA content calendar from planning through to creation, scheduling and publishing

Creating and delivering engaging content that supports thought leadership, corporate communications and brand awareness initiatives

Advising senior stakeholders on social media best practice and channel optimisation

Analysing performance metrics and using insight-led reporting to continuously improve engagement

Managing agency relationships and paid social campaigns

Driving employee advocacy programmes and increasing internal engagement with social channels

Working closely with global communications and marketing teams to ensure a consistent brand voice across all regions

What they're looking for

6+ years' experience in social media, digital communications or content-led marketing

Strong experience developing and executing social media strategies

Deep understanding of LinkedIn and professional audience engagement

Excellent copywriting and content creation skills

Experience using platforms such as Hootsuite, Sprout Social, Oktopost or Sprinklr

Strong stakeholder management skills and confidence working with senior leadership teams

Experience managing agencies and multi-channel campaigns

Professional services, legal or financial services experience would be advantageous

Why consider it?

This is a rare opportunity to join a globally recognised organisation in a role with genuine strategic influence. You'll lead an established social media function, work alongside senior business leaders and have the platform to shape how a major international brand engages with its audiences online.

For a confidential discussion, please get in touch.

Law Firms London Area, United Kingdom (Hybrid)

Business Development & Communications Manager

London | Hybrid | 6-Month FTC

An exciting opportunity to join a leading global professional services firm in a broad Business Development & Communications role focused on responsible business, sustainability, inclusion, wellbeing and social impact.

This is a highly visible role combining business development, client engagement, events, thought leadership, content and communications. You'll work closely with senior stakeholders to deliver strategic client engagement programmes, manage high-profile events and podcasts, support market-facing campaigns, and help raise the profile of the firm's responsible business agenda.

Key responsibilities include:

Developing and delivering client engagement programmes

Managing events, webinars and networking initiatives

Producing thought leadership, podcast and campaign content

Supporting partners with profile-raising and speaking opportunities

Advising stakeholders on client engagement and business development opportunities

Tracking engagement and measuring ROI across activity

We're looking for someone with experience in business development, marketing or communications within professional services who enjoys working with senior stakeholders and managing multiple projects.

This is an excellent opportunity for an established Senior Executive looking for a step up or an existing Manager seeking a broad and strategic role with significant visibility.

London | Hybrid

A leading international law firm is looking to hire a Business Development Manager to support its highly regarded Restructuring practice and cross-practice Capital Solutions group. The team advises banks, funds, corporates and insolvency practitioners on complex, often cross-border restructuring, distressed M&A and insolvency matters.

This is a fantastic opportunity for an experienced Senior BD Executive looking to step up, or an existing Manager seeking a role with genuine strategic exposure and close partner interaction.

Key responsibilities include:

Supporting strategic client development and key account initiatives

Managing pitch opportunities, credentials and business development materials

Developing market intelligence and identifying emerging opportunities

Working closely with financial advisers and key market intermediaries

Leading directories, league tables and awards submissions

Supporting partner profile-raising, thought leadership and speaking opportunities

Delivering events, campaigns and client engagement initiatives

Collaborating with international teams on global restructuring and capital solutions projects

The role offers a broad mix of strategic BD, client development, pitching, market intelligence, events and profile-raising activity, with exposure to some of the most complex and high-value matters in the market.

We're keen to speak with candidates from legal or professional services business development backgrounds who enjoy stakeholder management, working closely with partners and identifying opportunities for growth.

investment London Area, United Kingdom (Hybrid)

Content Production Manager

London | Hybrid | 12 Month FTC although flexibility for long term

We're working with a globally recognised organisation that produces trusted research, analysis and market insights for an international audience. They are looking for a Content Production Manager to join their Digital Marketing team and help transform complex research and industry intelligence into engaging, accessible content across multiple channels.

This is an excellent opportunity for an ambitious content professional who enjoys turning expert insight into compelling digital content and wants to work with subject matter experts on high-profile thought leadership and industry commentary.

The Role

Working closely with marketing and business stakeholders, you'll manage the development, editing and publication of content across websites, social media, video, email marketing, campaigns and other digital channels. You'll help maximise the value of the organisation's research and insights by creating engaging content that reaches and resonates with a global audience.

Key responsibilities include:

• Writing, editing and publishing content across a range of digital channels.
• Transforming detailed research and market insights into engaging articles, campaigns and digital assets.
• Managing content production from brief through to publication.
• Working with internal experts and external suppliers to develop multimedia content including video, graphics, photography and audio.
• Managing content calendars and planning future content opportunities.
• Supporting digital campaigns and helping measure content performance.
• Identifying new content formats and digital opportunities to engage audiences.

About You

We're interested in speaking with candidates who have experience producing content for professional services, financial services, corporate, research, consultancy or agency environments.

You will likely have experience as a:

• Content Manager
• Senior Content Executive
• Content Marketing Manager
• Editorial Manager
• Thought Leadership Executive
• Content Strategist
• Communications Manager

You'll be a strong writer and editor, comfortable working with subject matter experts and translating complex information into clear, engaging content. Experience managing multiple stakeholders, content projects and external agencies would be highly beneficial.

This is a high-profile role working closely with senior leadership to shape recruitment strategy, workforce planning and hiring delivery across multiple regions. You'll provide oversight of both business services and specialist hiring, while helping to drive consistency, improvement and best practice across a global recruitment function.

The position offers a mix of strategic planning, stakeholder management and recruitment leadership. You'll work with senior decision-makers to assess capacity requirements, monitor hiring performance, identify recruitment risks and support critical growth plans across the business.

You'll also lead a range of transformation and improvement projects, including recruitment technology initiatives, process enhancements and the implementation of new delivery models where required.

Key areas of responsibility include:

• Leading global hiring and workforce planning activity across multiple locations
• Partnering with senior stakeholders on recruitment strategy and talent acquisition priorities
• Overseeing senior and business-critical hiring activity
• Supporting and developing recruitment leads across different regions
• Using market insight and hiring data to inform decision-making
• Driving recruitment projects, process improvements and technology adoption
• Promoting consistent recruitment practices and a strong candidate experience across the organisation  

The successful candidate is likely to bring:

• Experience in a senior in-house recruitment leadership role
• Exposure to professional services, consulting, partnership or similarly complex environments
• Strong workforce planning and talent acquisition expertise
• A track record of influencing senior stakeholders and leadership teams
• Experience leading recruitment transformation or change programmes
• The ability to operate confidently in a global, multi-stakeholder environment

This is an excellent opportunity for an established recruitment leader who enjoys balancing strategic thinking with hands-on delivery and wants to influence hiring at an international level.

Equal Opportunities

As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.

We are looking for a commercially minded Senior Practice Group Support Manager to lead and modernise an international support function for this global law firm. Working with senior stakeholders and Parnters you will manage a team of PA’s and be responsible for shaping the operating model, build team capability and deliver smarter more consistent support services across the business.

The opportunity

This is a high-impact role for a strategic leader who can challenge established ways of working and use technology, automation and AI to improve efficiency, service quality and value.

• Lead, coach and develop a high-performing team of Practice Group Support Managers.
• Turn business priorities into practical support strategies with clear, measurable outcomes.
• Build trusted relationships with senior stakeholders and influence change across the firm.
• Reshape structures, processes and ways of working to improve the service provided to lawyers.
• Use technology, automation and AI to deliver smarter, more effective support.

What we’re looking for

• A strong track record of leading PA teams and significant change in a partnership or professional services environment.
• Excellent commercial judgement, communication and influencing skills.
• Credibility with senior stakeholders and the confidence to challenge constructively.
• Experience of using technology, automation or AI to improve service delivery.

If you are a collaborative, forward-thinking PA leader who wants to make a visible impact, we would like to hear from you.  You must have proven experience in a law firm, professional services or LLP.

This is much more than an event delivery role. The successful candidate will work closely with senior Marketing and Client Development leadership and partners to ensure the firm’s events programme directly supports client engagement, relationship development, brand-building and revenue growth.

Key responsibilities will include:

• Developing the firmwide strategy for client-facing events and experiences.
• Advising partners and BD teams on audiences, formats, investment and commercial objectives.
• Leading marquee client events and major partner and attorney retreats.
• Managing and developing a sophisticated events team.
• Owning budgets, external vendors, venues, contracts and major event logistics.
• Working across Marketing, BD, Communications, Digital, IT and Operations.
• Establishing consistent event standards and best practices across offices.
• Measuring event effectiveness through client engagement, ROI, business conversion and budget performance.

We’re looking for someone with 10 (ten)+ years’ relevant experience who combines exceptional event management credentials with a genuinely strategic and commercial mindset.

Experience within a law firm, wider professional services or financial services environment would be particularly valuable, alongside the confidence to work with senior stakeholders and partners in a fast-paced, highly sophisticated environment.

EQUAL OPPORTUNITIES

Our client is committed to creating an inclusive workplace and welcomes applications from all qualified individuals regardless of race, colour, religion, creed, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, marital status, citizenship status or any other characteristic protected by applicable federal, state or local law.

For a confidential discussion regarding this opportunity, please contact Stuart Lang at stuart.lang@totumpartners.com

The role will shape the future of the organisation’s office estate, lead major workplace investment and ensure its offices support client service, collaboration and changing ways of working. The successful candidate will advise senior leaders on property decisions, oversee a sizeable Property & Workplace team and take responsibility for both long-term strategy and operational delivery.

The remit will include:

• Developing and delivering the property, workplace and facilities strategy across a complex, multi-site portfolio.
• Leading lease events, acquisitions, disposals, re-gears and landlord relationships.
• Overseeing major relocations, refurbishments and fit-outs, including significant current projects in London and Birmingham.
• Managing hard and soft facilities services, outsourced providers and strategic contracts.
• Using occupancy, financial and employee-experience data to guide investment and space decisions.
• Leading budgets, business cases and commercial negotiations, while building support for change across senior stakeholder groups.
• Developing the Property & Workplace team and setting clear accountability across property, projects and day-to-day operations.

What we are looking for:

You will have led a corporate occupier property portfolio and workplace or facilities function within professional services or another complex organisation. You should bring experience of property strategy, lease negotiations, capital projects and workplace transformation, as well as oversight of hard and soft facilities services.

You will also need to be comfortable managing significant budgets, external advisers and outsourced providers, with the credibility to advise senior leaders and influence investment decisions. Experience in the legal sector or a partnership environment would be useful. International property exposure and a relevant qualification, including RICS membership, are desirable rather than essential.

The role can be based in London or Birmingham. Regular travel across the UK office network will be required, with frequent time in Birmingham where much of the team is based.

Equal Opportunities

As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.

You will manage a varied ER caseload, including complex performance, capability, disciplinary, grievance, appeal and restructuring matters. You will advise managers and partners, balancing employment law, risk and commercial considerations, while producing clear case documentation and maintaining a consistent approach.

The role will include:

• Managing ER cases from initial advice through to resolution
• Coaching managers and junior HR colleagues
• Using ER data to identify trends and areas for improvement
• Supporting organisational change and wider people projects
• Improving HR policies, processes and ways of working

We are looking for someone with:

• Strong experience of complex ER case management
• Sound knowledge of UK employment law
• Confidence advising and constructively challenging senior stakeholders
• Clear written communication and strong attention to detail
• Experience in a law firm or regulated environment would be useful, but is not essential

This is a good opportunity for an HR or ER specialist who enjoys hands-on casework and wants to contribute to broader people initiatives within a professional services environment.

Equal Opportunities

As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.

The ideal Payroll Assistant will be responsible for:

• Processing starters and leavers on ADP/NGUX.
• Resolving employee payroll queries, including tax issues and system login problems.
• Managing monthly payroll changes and ad hoc reports.
• Managing overtime forms and reconciling against payroll outputs.
• Calculating and processing sickness payments.
• Administering statutory parental leave payments.
• Processing pension and benefits variations.
• Raising and processing ad hoc employee payments.
• Checking and issuing HMRC/PAYE payments.
• Delivering end-of-month reporting.
• Supporting the payroll team with ad hoc tasks.

The ideal Payroll Assistant will be responsible for:

• Previous payroll administration experience, preferably within professional services.
• Proven experience using ADP/NGUX payroll software.
• Understanding of manual Tax and NI calculations.
• Up-to-date knowledge of HMRC statutory regulations.
• Good Microsoft Excel skills.
• High levels of discretion and integrity.
• Strong attention to detail.
• Excellent time management skills and the ability to work to deadlines.
• CIPP qualification desirable but not essential.

Equal Opportunities

As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.

BD & Marketing Manager

London | Hybrid Working | 18-Month FTC

An established professional services firm is seeking a BD & Marketing Manager to join its high-performing marketing and business development team during an exciting period of growth.

This is a broad and visible role supporting several specialist practice areas, with a particular focus on technology. The successful candidate will partner closely with senior stakeholders to deliver campaigns, raise market profile, support business development activity and help drive engagement across some of the firm's most commercially significant sectors.

Reporting into a senior marketing leader, the role offers plenty of autonomy and would suit someone who enjoys balancing strategic thinking with hands-on delivery.

Key Responsibilities

Develop and deliver integrated marketing and business development campaigns

Lead profile-raising initiatives, thought leadership programmes and market-facing activity

Manage a busy programme of events from planning through to execution

Support pitch, proposal and pursuit activity

Coordinate legal directories and award submissions

Work closely with partners and senior stakeholders to identify opportunities for growth

Drive marketing activity across technology-focused and commercial practice areas

Introduce structure, improve processes and help prioritise activity across multiple stakeholder groups

About You

You will be an experienced BD and or Marketing professional within a law firm or wider professional services environment and will have experience supporting senior stakeholders in a fast-paced, relationship-driven business.

We're particularly interested in individuals with experience across:

Professional services marketing and business development

Campaign planning and execution

Events and thought leadership programmes

Pitches, proposals and pursuits

Directories and submissions

Stakeholder management at partner or director level

You'll be someone who enjoys building relationships, managing competing priorities and delivering high-quality activity in a collaborative and supportive environment.

The Opportunity

This is an excellent opportunity to join a highly regarded organisation with ambitious growth plans. The role offers significant exposure, strong stakeholder engagement and the chance to make a tangible impact from day one.

For a confidential discussion, please get in touch.

Equal Opportunities

As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.

This is a hands-on role for someone who thrives in early careers recruitment and enjoys managing multiple programmes, stakeholders and recruitment campaigns simultaneously. You'll lead the delivery of recruitment activity across solicitor apprenticeships, vacation schemes and training contracts, ensuring an exceptional experience for candidates and hiring managers alike.

Working closely with senior stakeholders, you'll oversee attraction, selection, assessment centres, offers and onboarding, while helping ensure recruitment processes remain efficient, inclusive and data-driven.

What you'll be doing

• Managing end-to-end recruitment for a range of early careers programmes
• Reviewing applications and assessing candidates against agreed criteria
• Coordinating interviews, assessment centres and selection activities
• Advising stakeholders throughout the recruitment process
• Delivering candidate feedback and managing offer processes
• Supporting future joiners through onboarding and qualification-related queries
• Producing recruitment and diversity reporting to track campaign performance
• Maintaining recruitment systems, data and candidate records
• Coordinating the delivery of vacation schemes and participant programmes
• Building relationships with universities, external partners and industry organisations
• Representing the organisation at careers events and attraction activity

About you

You'll already have experience within an Emerging Talent, Graduate Recruitment or Early Careers role, ideally within a law firm.

You'll be comfortable managing assessment centres, reviewing applications, engaging with senior stakeholders and making informed recruitment recommendations. Strong organisational skills are essential, as is the ability to balance multiple deadlines during a busy recruitment cycle.

We're looking for someone who enjoys building relationships, takes ownership of their work and is genuinely passionate about developing future talent.

Experience required

• Emerging Talent, Graduate Recruitment or Early Careers recruitment experience
• Experience managing recruitment campaigns from attraction through to onboarding
• Exposure to assessment centres and candidate selection processes
• Strong stakeholder management skills
• Experience working with applicant tracking systems and recruitment reporting
• Understanding of legal qualification pathways or professional services early careers programmes would be advantageous

This is an excellent opportunity to step into a well-established programme and take ownership of a significant recruitment cycle. You'll work closely with senior stakeholders, have visibility across the business and play a direct role in shaping the next generation of talent.

Equal Opportunities

As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.