Director of Technology & Innovation
Location - London, or Leeds
We’re delighted to be partnering with Capsticks LLP on the appointment of their new Director of Technology & Innovation - a fantastic opportunity with a leading law firm.
This pivotal role will shape and lead the firm’s technology strategy and operations. Reporting to the COO and working closely with senior leadership, you’ll play a key role in driving innovation and operational excellence. You’ll lead a team of 30 IT professionals across Birmingham, Leeds, and London, ensuring reliable systems and high-quality service delivery.
Key responsibilities include reviewing core systems (including CMS and DMS), the client onboarding journey, and optimising technology tools to support fee earners.
The ideal candidate will bring proven experience in senior IT leadership, with the insight and resilience to navigate complex challenges. A strong track record in leading strategic technology initiatives. You’ll be a champion of new technologies and transformative change, ensuring IT remains a key enabler of business growth. A solid operational background is also required, with evidence of delivering service improvements and overseeing successful system upgrades. Balancing day-to-day operations with continuous improvement will be key.
Excellent communication and stakeholder management skills are vital. As Director of Technology & Innovation, you’ll be expected to influence and engage at the highest level and across the wider business. Building strong relationships, inspiring confidence, and driving consensus will be central to your success.
The role is based in London or Leeds, with a minimum of two days per week in the office and monthly visits to other locations. As a visible and collaborative leader, you’ll attend regular director meetings and help foster a flexible, hybrid working culture.