Credit Controller – 6 Month FTC
Leading Law Firm | Birmingham | Hybrid Working (2 days in office) | Core hours 9:30–5:30
Totum is working with a leading law firm to recruit a Credit Controller on a six-month fixed-term contract.
Important: Candidates must have recent credit control experience within a law firm or professional services environment.
This role involves managing your own ledger, working closely with Partners and fee earners, and helping the team meet monthly collection targets.
Key responsibilities:
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Own and manage your client ledger
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Chase overdue invoices via phone, email, and letter
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Follow up on unpaid bills with Partners and Lawyers
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Resolve payment queries with internal teams
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Build strong relationships with clients and stakeholders
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Join regular debt review meetings with Partners
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Produce debtor reports and client statements
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Allocate cash and handle related queries
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Hit monthly cash collection targets
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Help reduce debtor days and improve cash flow
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Keep sales ledger records accurate and up to date
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Provide cover for colleagues across the team
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Support wider finance tasks when needed
The team works on a hybrid basis — 2 days in the office and 3 days working from home.
Equal Opportunities
As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.