Totum is partnering with a leading law firm to recruit a Credit Controller. This role works closely with partners and fee earners to identify priorities, guide action, and deliver insights that support strong financial performance.
This is a hybrid role with 2 days in the office and 3 days working from home.
Key responsibilities include:
- Managing debt and lockup across key practice areas
- Working with stakeholders to drive cash collection
- Leading aged debt reviews and follow-up plans
- Owning credit control for key client accounts
- Resolving partner and client debt queries
- Supporting invoicing, e-billing, and payment issues
- Providing updates in partner and Finance meetings
- Delivering training to boost billing confidence
- Helping shape working capital policies
- Contributing to EMEA credit control initiatives
- Training teams on First Finance tools
- Identifying and improving cash flow processes
- Advising on payment terms and pricing compliance
The ideal Credit Controller will have:
- Strong credit control experience in a law firm - Essential
- Proven ability to work closely with partners and fee earners
- Experience using legal finance systems like SAP, Aderant, or Elite
- Excellent communication skills for influencing senior stakeholders and clients
- Commercial understanding of working capital, lockup, and profitability
- Confidence to challenge and engage under pressure with resilience
- A continuous improvement mindset with attention to detail
Equal Opportunities
As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.