Billing Assistant – 12-Month FTC
Totum is working with a leading law firm to recruit three highly experienced Billing Assistants on a 12-month fixed-term contract. These roles support a high-volume billing team of 24 during a period of peak demand, allowing the existing team to focus on a query resolution project.
What you’ll do:
- Take ownership of high-volume billing across multiple service lines and clients, ensuring timely and accurate submission within SLAs.
- Maintain and update matter data for correct billing and compliance.
- Prepare detailed Excel bordereaux, bill schedules, and supporting documentation.
- Liaise with Partners and Lawyers to resolve billing queries professionally and efficiently.
- Review and update billing guides to prevent errors, ensuring compliance with VAT rules and templates.
- Support colleagues and contribute to team success by sharing best practices.
- Provide guidance and training to junior team members as required.
Who you are:
- Highly experienced legal Biller with a track record in high-volume, fast-paced environments.
- Strong attention to detail and commitment to “right first time” billing.
- Professional, self-motivated, and able to perform under pressure.
- Confident in liaising with senior stakeholders.
- Experienced with Elite 3E, Paperless, and Excel (pivot tables, VLOOKUP).
Desirable:
- Ebilling experience.
- Draft billing within 3E.
- Experience providing training to junior team members.
This is an ideal opportunity for experienced legal Billers to make an immediate impact, support a busy team, and work fully remotely while maintaining hands-on involvement in high-volume billing.
As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.